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Why technology has added greater compliance complexity to FM roles

At its core, FM is about keeping people safe – and that’s why there is a raft of legislation which must be rigidly followed, writes Adam Atkins, co-founder and group chief executive of Coat Facilities Group

In a complex and technology-reliant world, with teams increasingly working remotely, compliance requires more structure, planning and in-depth oversight.

Whilst effective governance, comprehensive records and well-evidenced decision-making have been essential since legislation was first introduced, the technological era has ushered in many new considerations. 

As buildings have become ‘smarter’, it is not only the physical infrastructure which must be protected, but also the data stored within systems – meaning cybersecurity is now as important as fire evacuation plans and gas safety checks.


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Is Predictive Maintenance Reliable Enough to Be the Future of the FM Industry?

For decades, facilities management leaders have attempted to bridge the gap between preventative and reactive maintenance—now, the rapid onset of new technologies gives providers vastly improved methods of detecting when systems may be at risk. But have these methods become infallible, or is there a way to go before the FM industry shifts to complete reliance on predictive maintenance?

The Rise of Predictive Tech

Since the mid-20th century, specialists within certain sectors have been able to manually conduct tests to predict when systems were failing or degrading, making it easier for work to be planned in advance—meaning a reduction in downtime and fewer unexpected costs. As maintenance management systems became computerized at the turn of the millennium, this approach became less time-consuming and specialized, opening up the opportunities for a broader range of industries to utilize a predictive approach.

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Proud to announce that Coat Facilities Group Ltd rounded Q1 off in style having secured five new awards

Proud to announce that Coat Facilities Group Ltd rounded Q1 off in style having secured not one but five new awards including Facilities Management Group of the Year 2026 and BUILD Client Satisfaction Excellence Award 2026.

This achievement is a true testament to the dedication and expertise of our entire team, where every member of COAT plays a part in delivering our service to the high standards our clients both deserve and expect.

Here’s to building on this momentum for the rest of 2026 and beyond!


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