Welcome to

Coat Facilities Group

We are a network of specialist facilities management companies providing industry-leading expertise across all aspects of FM including both hard and soft services.

Each company in our group brings unique, highly focused skills to the table and operates through direct labour — whether it’s technical maintenance, soft services,  energy management, or security solutions. Together, we offer a comprehensive, integrated approach that delivers tailored solutions to meet the diverse and evolving needs of our clients.

With nationwide coverage, cutting-edge technology, and a commitment to excellence, we ensure that your facilities operate efficiently, safely, and sustainably.

Partner with Coat Facilities Group for expert FM services delivered through direct labour and backed by specialist knowledge and a collaborative approach.

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We Are Different!

What Makes Us Unique

As a UK-based facilities management group, we stand out in several key ways.

Our extensive use of direct labour ensures consistent quality and accountability across all operations. We offer a comprehensive range of services, backed by a full national presence, enabling us to meet the diverse needs of clients throughout the UK. Our flat management structure allows us to provide a truly personalised service, delivering a level of responsiveness and care that larger national competitors simply can’t match. Additionally, our bespoke in-house web portal integrates seamlessly with any client's CAFM system, providing real-time updates, eliminating duplication, and significantly reducing administrative burdens in terms of e-mails, telephone calls and chasing.

Brilliance through Direct Labour.

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Our Aim

"To be the Best at what we do"

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Our Vision

“Our vision is to become the UK’s leading direct labour FM provider.”

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Our Goal

"To deliver Outstanding Customer Service”

We Have

Heavy Duty Machines

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Adam Atkins

(B.Eng, M.Eng, MBA)

Group Chief Executive
Coat Facilities Group Ltd

Adam Atkins is the co-founder and Group Chief Executive Officer of Coat Facilities Group Ltd, a group of leading facilities management companies based in Birmingham, UK. Having qualified as a Civil Engineer Adam has gained much experience in the Facilities Management sector working for organisations such as Tarmac, Shepherd Construction and Willmott Dixon. The first business, Diamond Facilities Support Ltd was established in 2010 alongside co-founder Helen Cooper, the company has since grown from a start-up into a national organisation with a group turnover of £16 million, employing over 200 staff. Adam’s vision and leadership have driven the group to deliver a broad range of services, including maintenance, compliance, project management and soft services, supported by a direct labour model that ensures high-quality service. With a client roster spanning sectors such as retail, education, industrial, hospitality, and healthcare, Adam has spearheaded the expanded divisions such as drainage, fire & security, cleaning and also major projects. His emphasis on employee development and operational efficiency has built a strong reputation for excellence. The group is poised to double in size by 2027 and continue its trajectory of sustainable growth while maintaining its commitment to delivering exceptional service nationwide​.

Helen Cooper

(BSc, MCIOB)

Group Chief Operating Officer
Coat Facilities Group Ltd

Helen Cooper is the co-founder and Group Chief Operations Officer of Coat Facilities Group Ltd, a leading facilities management group headquartered in Birmingham, UK. Helen is qualified in Quantity Surveying and has held senior positions in organisations such as Atkins Asset Management and Willmott Dixon where she was a Statutory Board Director responsible for operations nationally. With Helen’s expertise in operational, financial and commercial management the group has grown to a turnover of £16m, employing over 200 staff and serving clients across multiple sectors. Helen plays a pivotal role in the strategic and operational direction of the group, overseeing its growth and the development of new divisions, such as drainage, fire safety, roofing, cleaning and major works. Her leadership has been instrumental in fostering a culture of excellence and loyalty within the organisation, exemplified by the company’s high staff retention and internal career progression.  Helen’s focus on sustainability and innovation has helped position the group as a trusted partner for its clients, delivering tailored solutions through a predominantly direct labour workforce. As part of her commitment to long-term success, she emphasises the professional growth of her team and maintains strong client relationships. Looking ahead, the aim is to expand the company to £30 million turnover and 250 employees by 2027​.

Gareth Woodward CMgr MCMI
Head of Operations
Diamond Facilities Support Ltd

Gareth Woodward as Head of Operations is a key figure at Diamond Facilities Support Ltd, a leading national provider of facilities management services. With a career in Facilities Management of over 25 years working for industry leaders such as ISS Facilities Services and MITIE, in various senior management roles, has provided a wealth of knowledge, experience, and development of advanced leadership skills, enabling him to guide teams effectively, and foster a productive, innovative, and motivated work force and work environment. Qualifying as a Charted Manager in 2024 demonstrating his commitment to service excellence through the effective delivery of continuous improvement, impactful results and setting standards of excellence in the workplace, will positively contribute to the overall success and growth of the organisation. Leading the company’s senior management team and Board, Gareth plays an instrumental role in the development and efficient operations of the business. Diamond Facilities Support is known for its innovative approach to maintenance and facilities management, offering IT led tailored solutions across multiple sectors. With a strong focus on customer service and direct labour, Gareth ensures that Diamonds reputation for high-quality service and reliability, ensuring that clients’ needs are met promptly and effectively. Brilliance through direct labour.

Luke Yates BSc, MCIOB
Associate Director
Jet Through Ltd

Luke Yates is the Associate Director and Divisional Lead at Jet Through Ltd, a leading provider of drainage and plumbing services. With over 20 years of industry experience, Luke began his career as an engineer, having previously worked with Drain Doctor, Metro Rod, and his father’s business. His exceptional leadership and expertise have been instrumental in Jet Through’s rapid growth. Luke has risen through the ranks to oversee day-to-day operations, helping the company secure major clients such as Boots, Busy Bees, and Greene King. Under his guidance, Jet Through is on track to achieve a projected turnover of over £1.5 million in 2024. Luke is particularly proud and passionate of the company’s commitment to delivering high-quality service, utilising cutting-edge technology to provide innovative and effective solutions to complex drainage and plumbing challenges. His strategic focus remains on expanding the business nationwide, particularly into new sectors, with plans to double its size within the next 2-3 years. With a sharp eye for growth and operational excellence, Luke continues to drive Jet Through Ltd towards greater success, solidifying its reputation as an industry leader.

Adam Atkins (B.Eng, M.Eng, MBA)

Group Chief Executive
Coat Facilities Group Ltd

Adam Atkins is the co-founder and Group Chief Executive Officer of Coat Facilities Group Ltd, a group of leading facilities management companies based in Birmingham, UK. Having qualified as a Civil Engineer Adam has gained much experience in the Facilities Management sector working for organisations such as Tarmac, Shepherd Construction and Willmott Dixon. The first business, Diamond Facilities Support Ltd was established in 2010 alongside co-founder Helen Cooper, the company has since grown from a start-up into a national organisation with a group turnover of £16 million, employing over 200 staff. Adam’s vision and leadership have driven the group to deliver a broad range of services, including maintenance, compliance, project management and soft services, supported by a direct labour model that ensures high-quality service. With a client roster spanning sectors such as retail, education, industrial, hospitality, and healthcare, Adam has spearheaded the expanded divisions such as drainage, fire & security, cleaning and also major projects. His emphasis on employee development and operational efficiency has built a strong reputation for excellence. The group is poised to double in size by 2027 and continue its trajectory of sustainable growth while maintaining its commitment to delivering exceptional service nationwide​.

THE TEAM

At the heart of Coat Facilities Group is our expert management team, a group of industry leaders with extensive experience across all areas of specialist facilities management. Our leadership team brings together a wealth of knowledge from various sectors, ensuring that each of our specialist businesses operates at the highest standards of excellence. With a shared vision of delivering innovative, efficient, and sustainable FM solutions through direct labour, they guide the strategic direction of our group and ensure seamless collaboration across our diverse range of services.

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Group Chief Executive

Adam Atkins
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Group Chief Operating Officer

Helen Cooper
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Divisional Head, Diamond Facilities Support

Gareth Woodward
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Divisional Head, Nationwide Roofing Repairs

Sean King
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Divisional Head, Nationwide Property Clean

Lauren Randle
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Divisional Head, Sanctuary Fire & Security

Nikki Clements
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Divisional Head, Jet Through

Luke Yates

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Andrew Rathore

Executive
mornings of spring which I enjoy with my whole heart. I am alone and feel the charm of existence in this spot

Andrew Rathore

Executive
mornings of spring which I enjoy with my whole heart. I am alone and feel the charm of existence in this spot

Andrew Rathore

Executive
mornings of spring which I enjoy with my whole heart. I am alone and feel the charm of existence in this spot
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