At the heart of Coat Facilities Group is our expert management team, a group of industry leaders with extensive experience across all areas of specialist facilities management. Our leadership team brings together a wealth of knowledge from various sectors, ensuring that each of our specialist businesses operates at the highest standards of excellence. With a shared vision of delivering innovative, efficient, and sustainable FM solutions through direct labour, they guide the strategic direction of our group and ensure seamless collaboration across our diverse range of services.
Adam Atkins
Group Chief Executive
Coat Facilities Group Ltd
Adam Atkins is the co-founder and Group Chief Executive Officer of Coat Facilities Group Ltd, a group of leading facilities management companies based in Birmingham, UK. Having qualified as a Civil Engineer Adam has gained much experience in the Facilities Management sector working for organisations such as Tarmac, Shepherd Construction and Willmott Dixon. The first business, Diamond Facilities Support Ltd was established in 2010 alongside co-founder Helen Cooper, the company has since grown from a start-up into a national organisation with a group turnover of £16 million, employing over 200 staff. Adam’s vision and leadership have driven the group to deliver a broad range of services, including maintenance, compliance, project management and soft services, supported by a direct labour model that ensures high-quality service. With a client roster spanning sectors such as retail, education, industrial, hospitality, and healthcare, Adam has spearheaded the expanded divisions such as drainage, fire & security, cleaning and also major projects. His emphasis on employee development and operational efficiency has built a strong reputation for excellence. The group is poised to double in size by 2027 and continue its trajectory of sustainable growth while maintaining its commitment to delivering exceptional service nationwide.
Helen Cooper
Group Chief Operating Officer
Coat Facilities Group Ltd
Helen Cooper is the co-founder and Group Chief Operations Officer of Coat Facilities Group Ltd, a leading facilities management group headquartered in Birmingham, UK. Helen is qualified in Quantity Surveying and has held senior positions in organisations such as Atkins Asset Management and Willmott Dixon where she was a Statutory Board Director responsible for operations nationally. With Helen’s expertise in operational, financial and commercial management the group has grown to a turnover of £16m, employing over 200 staff and serving clients across multiple sectors. Helen plays a pivotal role in the strategic and operational direction of the group, overseeing its growth and the development of new divisions, such as drainage, fire safety, roofing, cleaning and major works. Her leadership has been instrumental in fostering a culture of excellence and loyalty within the organisation, exemplified by the company’s high staff retention and internal career progression. Helen’s focus on sustainability and innovation has helped position the group as a trusted partner for its clients, delivering tailored solutions through a predominantly direct labour workforce. As part of her commitment to long-term success, she emphasises the professional growth of her team and maintains strong client relationships. Looking ahead, the aim is to expand the company to £30 million turnover and 250 employees by 2027.
Gareth Woodward
Head of Operations
Diamond Facilities Support Ltd
Gareth Woodward as Head of Operations is a key figure at Diamond Facilities Support Ltd, a leading national provider of facilities management services. With a career in Facilities Management of over 25 years working for industry leaders such as ISS Facilities Services and MITIE, in various senior management roles, has provided a wealth of knowledge, experience, and development of advanced leadership skills, enabling him to guide teams effectively, and foster a productive, innovative, and motivated work force and work environment. Qualifying as a Charted Manager in 2024 demonstrating his commitment to service excellence through the effective delivery of continuous improvement, impactful results and setting standards of excellence in the workplace, will positively contribute to the overall success and growth of the organisation. Leading the company’s senior management team and Board, Gareth plays an instrumental role in the development and efficient operations of the business. Diamond Facilities Support is known for its innovative approach to maintenance and facilities management, offering IT led tailored solutions across multiple sectors. With a strong focus on customer service and direct labour, Gareth ensures that Diamonds reputation for high-quality service and reliability, ensuring that clients’ needs are met promptly and effectively. Brilliance through direct labour.
Luke Yates
Associate Director
Jet Through Ltd
Luke Yates is the Associate Director and Divisional Lead at Jet Through Ltd, a leading provider of drainage and plumbing services. With over 20 years of industry experience, Luke began his career as an engineer, having previously worked with Drain Doctor, Metro Rod, and his father’s business. His exceptional leadership and expertise have been instrumental in Jet Through’s rapid growth. Luke has risen through the ranks to oversee day-to-day operations, helping the company secure major clients such as Boots, Busy Bees, and Greene King. Under his guidance, Jet Through is on track to achieve a projected turnover of over £1.5 million in 2024. Luke is particularly proud and passionate of the company’s commitment to delivering high-quality service, utilising cutting-edge technology to provide innovative and effective solutions to complex drainage and plumbing challenges. His strategic focus remains on expanding the business nationwide, particularly into new sectors, with plans to double its size within the next 2-3 years. With a sharp eye for growth and operational excellence, Luke continues to drive Jet Through Ltd towards greater success, solidifying its reputation as an industry leader.
Sean King
Associate Director
Nationwide Roofing Repairs
Sean King is Associate Director at Nationwide Roofing Repairs, a company dedicated to delivering high-quality commercial roofing services across the UK. With 20 years of industry experience previously with Roofing Restoration, Sean has been instrumental in growing this business from a start-up in 2023 to a national operation working with some of the UK’s biggest brands in 2024. Sean has played a crucial role in managing roofing works ranging from emergency repairs to full roof installations. His focus on customer satisfaction, efficient project management, and adherence to high safety standards has earned him a solid reputation in the roofing industry. Under his leadership, the company emphasizes quick response times, comprehensive maintenance solutions, and high-quality craftsmanship to meet diverse client needs effectively.
Nikki Clements
Associate Director
Sanctuary Fire & Security
Nikki Clements is Associate Director at Sanctuary Fire & Security, a national fire & security maintenance, compliance and remedial works business as well as overseeing all compliance at Diamond Facilities Support Ltd. Nikki began her career with Diamond Facilities Support Ltd over 13 years ago and through hard work, dedication, great organisation and with a real attention to detail has steadily progressed from administration to helpdesk manager, project manager and eventually compliance where she has excelled. Prior to being part of Coat Facilities Group Nikki also spent time at Willmott Dixon, The Works Retail and One Life Leisure and brings a huge wealth of experience and expertise. In her role, she oversees the organisation, control and management of all compliance and remedial works relating to fire and life safety.
Lauren Randle
Head of Operations
Nationwide Property Clean
Lauren Randle heads Coat Facilities Group’s soft services division, Nationwide Property Clean, a company specialising in commercial property cleaning, pest control and grounds maintenance services across the UK. Known for her leadership in ensuring the highest standards of service, Lauren contributes to the company’s ethos of providing tailored, efficient, and environmentally responsible cleaning solutions. With a commitment to excellence, she supports a team that delivers a wide range of services, including contract cleaning, deep cleans, pest control, and facilities maintenance, all designed to meet diverse client needs and service-level agreements.