At the heart of Coat Facilities Group are our founders that together bring a wealth of knowledge across various sectors, ensuring that each of our specialist businesses operate at the highest standards of excellence. With a shared vision of delivering innovative, efficient, and sustainable FM solutions through direct labour, they guide the strategic direction of our group and ensure seamless collaboration across our diverse range of services.
Adam Atkins
Founder
Coat Facilities Group Ltd
Adam Atkins is the co-founder of Coat Facilities Group Ltd, a group of leading facilities management companies based in Birmingham, UK operating nationwide. Having qualified as a Civil Engineer Adam has gained much experience in the Facilities Management sector working for organisations such as Tarmac, Shepherd Construction and Willmott Dixon. The first business, Diamond Facilities Support Ltd was established in 2010 alongside co-founder Helen Cooper, the company has since grown from a start-up into a national organisation with a group turnover of £16 million, employing over 200 staff. Adam’s vision and leadership have driven the group to deliver a broad range of services, including maintenance, compliance and project delivery, supported by a direct labour model that ensures high-quality service. With a client roster spanning sectors such as retail, education, industrial, hospitality, and healthcare, Adam has spearheaded the expanded divisions such as drainage, roofing, fire & security and also major projects. His emphasis on employee development and operational efficiency has built a strong reputation for excellence. The group will continue its trajectory of significant but sustainable growth while maintaining its commitment to delivering exceptional service nationwide.
Helen Cooper
Founder
Coat Facilities Group Ltd
Helen Cooper is the co-founder of Coat Facilities Group Ltd, a leading facilities management group headquartered in Birmingham, UK operating nationwide. Helen is qualified in Quantity Surveying and has held senior positions in organisations such as Atkins Asset Management and Willmott Dixon where she was a Statutory Board Director responsible for operations nationally. With Helen’s expertise in operational, financial and commercial management the group has grown to a turnover of £16m, employing over 200 staff and serving clients across multiple sectors. Helen plays a pivotal role in the strategic and operational direction of the group, overseeing its growth and the development of new divisions, such as drainage, fire safety, roofing and major works. Her leadership has been instrumental in fostering a culture of excellence and loyalty within the organisation, exemplified by the company’s high staff retention and internal career progression. Helen’s focus on sustainability and innovation has helped position the group as a trusted partner for its clients, delivering tailored solutions through a predominantly direct labour workforce. As part of her commitment to long-term success, she emphasises the professional growth of her team and maintains strong client relationships. Looking ahead the aim is to significantly develop and grow the group.
Luke Yates
Managing Director
Diamond Facilities Support
Jodie Wilson
Associate Director
Jet Through
Jodie Wilson is the Associate Director at Jet Through Ltd, a leading provider of drainage and plumbing services. With over seven years of experience across the wider group, Jodie began her career in customer-focused roles before joining Jet Through in 2023. Since stepping into her leadership role, Jodie has played a key part in the company’s continued growth and success. She oversees the day-to-day operations of the business, ensuring projects are delivered efficiently while maintaining the exceptional service standards that Jet Through is known for. Her commitment to building strong, long-term relationships has helped strengthen partnerships with major clients, including Boots, Busy Bees and Greene King. Passionate about both people and performance, Jodie believes that a strong, motivated team is the foundation of any successful business. She is dedicated to fostering a positive working culture, supporting employee development and encouraging collaboration across every level. Her leadership has helped build a team that consistently delivers reliable, high-quality service for clients nationwide. With a keen focus on operational excellence, sustainable growth and customer satisfaction, she continues to drive the business forward while reinforcing Jet Through’s reputation as a trusted leader in the industry.
Lauren Randle
Head of Operations
Nationwide Property Clean
Lauren Randle heads Coat Facilities Group’s soft services division, Nationwide Property Clean, a company specialising in commercial property cleaning, pest control and grounds maintenance services across the UK. Known for her leadership in ensuring the highest standards of service, Lauren contributes to the company’s ethos of providing tailored, efficient, and environmentally responsible cleaning solutions. With a commitment to excellence, she supports a team that delivers a wide range of services, including contract cleaning, deep cleans, pest control, and facilities maintenance, all designed to meet diverse client needs and service-level agreements.
Nikki Clements
Associate Director
Sanctuary Fire & Security
Nikki Clements is Associate Director at Sanctuary Fire & Security, a national fire & security maintenance, compliance and remedial works business as well as overseeing all compliance at Diamond Facilities Support Ltd. Nikki began her career with Diamond Facilities Support Ltd over 13 years ago and through hard work, dedication, great organisation and with a real attention to detail has steadily progressed from administration to helpdesk manager, project manager and eventually compliance where she has excelled. Prior to being part of Coat Facilities Group Nikki also spent time at Willmott Dixon, The Works Retail and One Life Leisure and brings a huge wealth of experience and expertise. In her role, she oversees the organisation, control and management of all compliance and remedial works relating to fire and life safety.